- Shop by Category
- Classic Bath & Body
- Hair Care
- Hands & Feet
- Baby Care
- Customer Support
Last modified: June 22, 2017
Age Requirements for General Use of this Site
Individuals under the age of 18 are not eligible to use this Site and may not submit any personal information to us. By using this Site, you hereby represent that you are at least 18 years of age.
What Information We Collect
Personally Identifiable Information: We collect personally identifiable information as a condition of your using this Site, purchasing our products, or subscribing to our mailing list. If you engage in any of these activities on this Site, you may be asked to provide personally identifiable information such as your full name, mailing address, e-mail address, credit card number, security code, and expiration date.
Aggregate Demographic Information: We use web analytics tools to gather anonymous, aggregated demographic information by tracking IP addresses and other types of Traffic Data (defined below). We may use this anonymous, aggregated demographic information and share it with third parties to better understand users’ activity on our Site and provide services to our visitors. To learn more about our collection and use of Traffic Data, see the “Traffic Data” section below.
How We Use Your Personal Information
We may process and use personally identifiable information and Traffic Data for the following reasons or in the following ways:
· for our market research purposes;
· to register you as a user of www.deepsteep.com and manage and maintain your account;
· to provide e-newsletters;
· to respond to your questions and comments and provide user support;
· to process, validate, confirm, verify, deliver and track your purchases (including but not limited to processing payment card transactions, arranging shipping and handling returns and refunds, and contacting you about your orders, including by telephone);
· to tailor services to suit your personal interests and the manner in which you use this Site;
· to analyze and enhance our marketing communications and strategies;
· to analyze trends and statistics regarding the user experience when visiting this Site;
· if we need to respond to valid legal process, including, but not limited to, a search warrant, subpoena, or court order, and any other instance when we believe we are required to do so by law;
· if we deem it necessary to disclose personally identifiable information or Traffic Data, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request, or to protect our rights or interests. We may also exchange personally identifiable information with other companies and organizations for credit fraud protection and risk reduction; or
· for any other purpose or use, provided we have your consent.
If you do not want us to use your personal information for our marketing purposes, please send us an e-mail at email@example.com stating that you withdraw your consent to such use.
Sale or Acquisition of Assets
Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes and for improving your experience on this Site. When you visit our Site, we may automatically track and collect the following categories of information: (1) web beacons; (2) IP addresses; (3) log files; (4) domain servers; (5) types of computers accessing this Site; and (6) types of web browsers used to access this Site (collectively “Traffic Data”). We also use “cookies” to collect Traffic Data in order to customize content specific to your interests and make your navigation of our Site easier during subsequent visits.
Cookies: A “cookie” is a piece of data stored on your hard drive that enables us to track and target your preferences. Once placed on your device’s hard drive, the cookie will remain there until you remove it. We may place a cookie on your device’s hard drive so we can recognize you as a return user to personalize and improve your experience on our Site. We may also use temporary or “session” cookies to help you learn more about and/or order our services.
Most web browsers automatically accept cookies, but please note that you may at any point in time change your browser settings to stop receiving new cookies or request to be asked each time whether you wish a cookie to be installed onto your hard drive. If you reject our cookies, you may still access our Site, but some features may not work properly on your device or may prompt you to provide additional forms of authentication during your session.
Web Beacons: Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an e-mail message for the purpose of transferring data. We may use web beacons (or clear GIFs) on our Site or include them in the e-mail messages we send you. We use web beacons for many purposes, including site traffic reporting, unique visitor counts, advertising e-mail auditing and reporting, and personalization. Information gathered through web beacons may be linked to your personal information.
IP Addresses: An Internet Protocol (“IP”) address is a number assigned to each computer on a network to identify your computer every time you log on to the Internet. We may keep track of IP addresses to troubleshoot technical concerns and to maintain website safety and security, such as by reviewing your IP address in combination with your personally identifiable information for credit fraud protection and risk reduction. In addition, we may use IP addresses to analyze trends, administer this Site, track traffic patterns, and gather demographic information for aggregate use.
Log Files: We may collect information in the form of log files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously and help us determine (among other things) how many and how often users have visited our Site, which pages are visited, and other similar data (a.k.a., “navigational data”). We also use the log file entries for our internal marketing and demographic studies, so we can constantly improve the online services we provide you. Log files are used internally only and are not associated with any particular user, computer, or browser.
Responding to Do Not Track Signals: At this time, our Site does not respond to “Do Not Track” signals received from our users’ web browsers because we do not allow third parties to collect any of our users’ personally identifiable information for the purpose of tracking our users’ online activities.
We may use Google Analytics to provide analytics services as described above. To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, you may visit https://support.google.com/analytics/answer/6004245 and to opt out of Google Analytics you may visit https://tools.google.com/dlpage/gaoptout/.
We implement various security measures throughout this Site, such as SSL technology, in accordance with industry standards to protect the security of your personally identifiable information as well as sensitive information (such as credit card number) both online and offline.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your information, we cannot guarantee the security of any information you transmit to the Site. Any transmission of information, including personally identifiable information, is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on this Site.
Links to Third Party Sites
For avoidance of doubt, if we provide links to social media platforms, such as Facebook, Instagram or Twitter, and you choose to visit those websites through our links, please note that the personal information you post, transmit or otherwise make available on those websites may be viewed by the general public. We do not control user-posted content on social media homepages and are not responsible for any third party use of your personal information that you have posted, transmitted or otherwise made available there.
Offerings and Advertisements by Third Parties.
We may use third parties to provide services on our behalf, such as Authorize.net, Magento.com and Klaviyo.com, and we may therefore have to share your personal information with such third party vendors in order to provide goods and services to you.
If you submit your information to join our mailing list, then you may choose to unsubscribe from any future communications by clicking on the “unsubscribe” feature within the e-mail communications we send, if any, or by e-mailing us at firstname.lastname@example.org
At any time, you may update your information by e-mailing us at email@example.com.
We reserve the right to remove a user from our mailing list at any time, in our sole discretion.
Your California Privacy Rights
If you are a California resident, you may request that we provide to you: (i) a list of the categories of personal information about you that we have disclosed to third parties for those third parties’ direct marketing purposes during the calendar year preceding your request; (ii) the names and addresses of such third parties; and (iii) if the nature of the third parties’ businesses cannot reasonably be determined from their names, examples of the products or services marketed, if known to us, sufficient to give you a reasonable indication of the nature of the third parties’ businesses.
To submit your request, please e-mail us at firstname.lastname@example.org.
For any reason and at any time, you may contact us at email@example.com.