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Privacy Policy

Privacy Policy Statement

Last Revised:  March 1, 2015

 

This privacy policy explains what personal information is collected through deepsteep.com, how that information is used, to whom it’s disclosed, and how it is safeguarded.  This policy applies only to personal information collected through the online channel where this policy is displayed or linked by us, such as www.deepsteep.com or on our social media pages.  By “personal information” we mean your identifying information (like name, home address, and email address), and possibly descriptive information (like tastes and preferences) if coupled with your identifying information.  We may refer to Deep Steep as “we,” “us,” or “our” throughout this privacy policy.

 This privacy policy applies solely to information collected by this website.  It will notify you of the following:

  • What personally identifiable information is collected from you through our website, how it is used, and with whom it may be shared
  • How you may interact with third-party websites and content
  • What choices are available to you regarding the use of your data
  • The security procedures in place to protect the misuse of your information
  • Who to contact with questions or concerns
  • Policy updates

 

INFORMATION COLLECTION, USE, AND SHARING

We are the sole owners of the information collected on this site.  We collect personal information directly from you to do all the things typically associated with electronic commerce websites.  Examples of the information we collect include name, address, telephone number, mobile phone number, email address, credit card number, purchasing, and ordering information.  This information is collected at various places, for instance, when you check out with your online order, subscribe to our email newsletters, participate in surveys, and/or contests, as well as from social networks in which you participate.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request (to ship an order).

Navigational and Location Information

When you visit deepsteep.com, we collect navigational information, such as an IP address.  Navigational information is largely anonymous in the sense that it doesn’t                                     contain your name, address, phone number, email address or other information that directly identifies you.  When collecting the IP address, we may also be able to determine location information such as city, state, and country.  We will also collect the type of mobile device you are using when connecting to our website in order to study analytics.

Information Others Observe or Collect Through Technology

We evaluate and select third-party service providers to help us analyze our visitors’ site and purchase preferences.  For example, we use analytics companies to better understand our customers’ use of our website.  We also use third parties so that we can evaluate and understand customers’ purchases in order to provide tailored offers and information, based on unique preferences.  This information also allows us to improve our website, social media page, and web capabilities. 

 

HOW YOU MAY INTERACT WITH THIRD-PARTY WEBSITES AND/OR CONTENT

We may enable you to navigate and/or display third-party content.  We do this for your convenience.  We don’t endorse, or generally have any affiliation with, these third parties.  And we don’t control and aren’t responsible for their web practices.  For example, if their content appears within our web environment (like a map frame), the terms, conditions, and privacy policies of those third-party sites govern your online experience.  Please view their terms of service and privacy policies if you have any question about their practices.

Interactive Maps

We may facilitate easy access to the online content provider such as Google.  There you can access quick location and contact information for our stores.

Social Networking

The social media sites where Deep Steep has a social media page may provide aggregate information and analysis to us about visitors’ use of these social media pages.  The analysis that is provided allows us to better understand and analyze our user growth, general demographic information about the users of our social media pages and interaction with content on our social media pages.

 

WHAT CHOICES ARE AVAILABLE TO YOU REGARDING THE USE OF YOUR DATA

You may opt out of any future contact from us at any time.  You can do the following by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

SECURITY

We take precautions to protect your information.  When you submit sensitive information via the website or social media platforms, your information is protected both online and offline.  Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  Our website has a secure-socket-layer (SSL) certificate authentication.  SSL is encryption technology that provides security for information that’s transmitted over the Internet.  You can verify this by looking for the closed lock icon at the top of your web browser, by the “https” at the beginning of the address of our web page, and also by the “Verified & Secured” badge on our homepage.

Offline, only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computer/servers in which we store personally identifiable information are kept in a secure environment.

 

QUESTIONS OR CONCERNS

If you have questions or concerns with respect to our Privacy Policy, please fee free to contact us via telephone at 888-577-8337 or via email at info@deepsteep.com.

 

UPDATES

We will update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements and other factors.  Please check the “Last Revised” legend at the top of this page to see when this Privacy Policy was last revised.  When changes are made to this Privacy Policy they will become immediately effective when published in a revised policy posted on this page.