FAQ

Our Products

What is Deep Steep® known for?

Deep Steep® is renowned for it's naturally-derived personal care products. We specialize in creating luxurious bath, body, face, and hair care items that are free from harsh chemicals and additives, delivering a pampering experience for all.

Are Deep Steep® products vegan?

Many of our products are vegan, but not all. We clearly label our products to indicate whether they are vegan or vegetarian. You can check the product description on our website or the packaging for this information.

Are Deep Steep® products cruelty-free?

Yes, all Deep Steep® products are cruelty-free. We do not test our products on animals, demonstrating our commitment to animal welfare.

Are Deep Steep® products safe for sensitive skin?

Yes, Deep Steep® products are formulated with sensitive skin mind. We avoid using harsh chemicals, parabens, and sulfates, making our products suitable for a wide range of skin types, including sensitive skin.

Are Deep Steep Products Suitable for Children and Babies?

Yes, Deep Steep® offers a range of gentle and natural products suitable for children and babies. Check out our baby and prenatal line here.

What is the shelf life of Deep Steep® Products?

The shelf life of our products varies depending on the conditions the products are kept at. Generally, our products have a shelf life of 12 months when stored in a cool, dry place after seal has been broken.

Magnesium Collection

Why choose topical magnesium over pills?

Topical magnesium bypasses the digestive system for faster, targeted absorption where you need it most — muscles, joints, and nerves. You feel the benefits sooner, without the upset stomach some oral supplements cause.

How do I use it for best results?

Massage into sore muscles, tired feet, or cramping legs after activity or before bed. For deeper relief, apply immediately after a shower or bath when pores are open — this maximizes absorption and accelerates results.

How soon will I feel it working?

Many customers notice muscle relaxation and tension relief within 15–30 minutes. Regular use builds results over time, keeping your body in balance and ready for whatever’s next.

Can it help me sleep?

Yes — magnesium helps quiet overactive nerves, calm muscles, and promote deep, restorative sleep. Paired with calming botanicals like lavender or chamomile, it becomes your nighttime ritual for faster, better rest.

Is it safe for sensitive skin?

Our formula blends magnesium with nourishing ingredients like shea butter, aloe, or coconut oil, making it gentle enough for daily use. If you have extremely sensitive skin, start with a small patch test.

Will it leave my skin greasy?

Not ours — our premium, quick-absorbing formula leaves skin soft, hydrated, and never oily. That means you can apply it and get dressed without waiting.

Can athletes benefit from it?

Absolutely. Magnesium replenishes what’s lost through sweat, helping reduce cramps, speed recovery, and keep you performing at your peak. This is why elite trainers recommend topical magnesium post-workout.

How often should I apply it?

Daily use is best. Apply once or twice a day — after training, before sleep, or whenever you feel tension — for consistent relief and maximum benefits.

 Does it replace magnesium in my diet?

No, but it’s a powerful companion. A magnesium-rich diet plus topical application is the fastest way to restore balance and maintain optimal wellness.

Is it safe for pregnancy or children?

While magnesium is essential, always consult your healthcare provider before use during pregnancy, nursing, or for children under 12.

Shipping & Returns

Do you offer international shipping?

No, we do not offer international shipping.

Can I return or exchange Deep Steep® products?

For details on returns or exchanges go to our Return Policy.

Customer Service

Does Deep Steep® have any special offers or promotions?

Yes, we regularly offer special promotions and discounts on our websites. Be sure to check our website and subscribe to our newsletter to stay updated on the latest offers and deals.

How can I contact Deep Steep® customer service?

You can reach our friendly customer service team by calling 1.888.577.8337 or by emailing us at sales@deepsteep.com.

Does Deep Steep® offer bulk or wholesale purchasing options?

Yes, we offer bulk and wholesale purchasing options for businesses and retailers. If you are interested in becoming a wholesale partner, please either contact us directly at sales@deepsteep.com or via our wholesale website.

Other inquiries? Let's chat.

Please email us at sales@deepsteep.com