Signing up for a subscription is really easy! Shop as you normally would on our site, and when adding an item to your cart, select 'subscribe + save' right above 'add to cart' and choose how frequently you'd like to receive a shipment.

Please not that not all products are eligible for subscriptions. Subscriptions are excluded from Afterpay, discounts, and promo codes including loyalty points.

1. Log into your Deep Steep account (If you're having trouble logging in, please reach out to us!)
2. Once on your account page, click on 'Manage Subscriptions' on the left side of the page.
3. From there you can click on the 'Change Frequency' option.
4. An option will appear, and you will be able to change the frequency from 1 to 3 months.
5. Click 'Update' to complete this.

We are unable to cancel or modify orders once they are submitted, as orders begin processing immediately to ensure our customers receive their products as soon as possible.

You can cancel your subscription at any time by logging into you Deep Steep Account or by contacting our team here.

Each subscription order automatically receives 15% off year-round. Unfortunately, this promotion may not be combined with sitewide sales or other discounts or promotional offers, including our free gifts. If you want to take advantage of an additional promotional offer, you may skip scheduled orders by using the 'Skip Shipment' option in the subscription section of your account and place your order manually through standard checkout.

If you have a subscription and want to update your card information, follow these steps:

1. Sign into your account by clicking on the sign in icon at the top of the website.
2. Click on manage subscriptions on your account page.
3. Click on the manage drop-down menu on the following page, and you select to view/update card.
4. Enter your new card information.

Please feel free to contact us at anytime if you have any questions!

1. Sign into your account by clicking on the sign in icon at the top of the website.
2. Click on Manage Subscriptions on your account page.
3. Click on Manage drop-down menu on the following page, and you can select to View/Update subscription.
4. Enter your new shipping information.

Please note that changing the default shipping address saved in your account does not update the shipping address on your subscription, so please follow the above steps to ensure your subscription products reach you.

Keep in mind we are unable to change the shipping address on subscription orders once they begin processing.